Shipping / Back
We deliver France, Germany, Belgium, Luxembourg and Netherlands.
Les Gourmandises de Sophie process to shipping between 48 and 72 hours after receiving payment.
Orders are received from Monday to Friday (excluding holidays).
Orders placed on Saturdays and Sundays are processed on Mondays or Tuesdays depending on the available stock.
During periods of strong activity for the carriers (Christmas, Easter ...), the routing time may be extended.
You have the choice between Colissimo or Mondial relay.
For Mondial relay deliveries :
The delivery time is estimated at 3 days (working days) for France as well as for other destinations.
For Colissimo deliveries :
The delivery time is estimated at 48 hours (working days) for France and 3 working days for other destinations.These deadlines are indicative deadlines corresponding to average delivery times. Les Gourmandises de Sophie can not be held responsible for late deliveries.
If your package or your items arrive damaged, Les Gourmandises de Sophie invite you to take a picture and send it to our Customer Service at the following address: firstname.lastname@example.org, within 3 days. Beyond this period, we will not be able to ensure the refund or the return of damaged products.